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Privacy Policy

Last updated: December 14, 2024

1. Introduction

YAYA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (processed securely through Stripe)
  • Account credentials (email and encrypted password)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe and is never stored on our servers.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

YAYA

Email: privacy@yaya.store

Address: 123 Fashion District, Los Angeles, CA 90015